Be Pure is committed to providing customers with high-quality services. After customers purchase any products on this website, if they have any questions about the products (such as usage methods or procedures), please contact us by email or WhatsApp. We also provide robots during office hours Provide a simple response within. As long as you provide the order number or member name, membership number and contact number for verification, we will have a dedicated person to answer and follow up.
Product replacement In order to ensure the quality of products and services, we will try our best to ensure (but not include man-made damage) that the goods are delivered in a stable and high-quality condition, but the delivery journey may cause individual cases of the product. All non-artificially damaged goods purchased in the company provide a "seven-day defective product replacement service" except for goods that are not specifically stated to be non-refundable. Only the goods after opening will not be exchanged. Customers are welcome to contact us by email or WhatsApp if they find any problem with the product within seven days after receiving the product.
Tel: 61884228 (WhatsApp only)
Product return method and rules The following conditions must be met when exchanging goods:
1. When exchanging goods, the goods must be kept in good packaging.
2. Holding the company's sales receipts.
3. Within 7 days after receiving the goods.
4. Non-human damage.
In the following cases, the replacement arrangement will not be accepted:
1. The product purchase period has exceeded seven days.
2. The product has been opened (except for product deterioration).
3. The customer has a sensitive reaction to the purchased product (the customer is not suitable for using the product). If the customer is sensitive to the purchased product, it may be caused by the customer's inappropriate use of the product, and the company will not bear any responsibility or related expenses.
4. Deteriorated product, but used more than 20% of its original capacity. The company guarantees that all products are genuine. If the customer suspects that the product may deteriorate and asks to return the product, we will send the product back to the relevant manufacturer or agent for inspection and verification. The general processing time is one month. If it is identified that the product has deteriorated, the company is willing to accept return and exchange services.
5. The product has not been properly packaged, has been damaged, damaged or is incomplete.
6. Returns on discounted or special offer products will not be accepted.
7. Any freebies, accessories and trial size gifts.
8. If it is found that the replacement product does not comply with the company's replacement terms, it will not be processed. Sorry for the inconvenience. The company reserves the right to make the final decision on all matters related to replacement.
Customers can only exchange the product once within the specified date under the same receipt, and products that have already been exchanged will not be accepted for replacement. In any case, only exchanges can be made, and no refund requests will be accepted.
If the customer does not have any application for replacement within seven working days, it means that the transaction of the product has been completed, and the company does not need to bear any legal responsibility, and will not arrange any replacement of the product.
Once the payment is confirmed for all orders, no cancellation and refund will be accepted. We also reserve the right to refuse any rescheduling request. If the order needs to be refunded due to special circumstances, the company will treat it as a special treatment and will charge the customer an administrative fee of 25% of the total price of the order. The company reserves the right to explain and make the final decision on order refunds.
‧ The company does not assume any responsibility for the quality of the gifts and trial packs provided and does not provide replacement services.
‧ The company will not assume any responsibility for any problems caused by wrong or improper use of the product.
‧ The company reserves the right to suspend, change or cancel all offers or revise all terms and conditions without prior notice.
‧ The company does not guarantee and bear any damage to the products delivered directly by the merchant.
1.1 We are Be Pure Limited (hereinafter referred to as "we", "our company") and we own and operate the website. Our website provides a convenient mode of shopping via the Internet (including through the use of applications or software), and provides online entertainment information 24/7 ("Service").
1.2 By using the website, you agree to be bound by the following terms and conditions. Please read the terms and conditions carefully.
1.3 We reserve all rights to change these terms and conditions at any time and from time to time without notice. The revised terms and conditions will be effective from the date of posting. Your continued use of our website and our services constitutes your agreement to accept the latest version of these terms and conditions.
1.4 The meanings of certain terms used in the Terms and Conditions:
1.4.1 "We" is a reference to (name of the person or company providing the Services).
1.4.2 "You" is a reference to the person to whom we provide services or deliver goods and to whom payment is made for goods delivered by us.
1.4.3 "Content" refers to all texts, images, logos, icons, photographs, videos, moving visual images or sound combinations and images and sound effects selected, shown or used by or related to our website , computer programs and other materials.
1.4.4 "Commodity" means the goods or services that you order and will pay for through our website.
1.4.5 "Intellectual Property Rights" means any and all patents, trademarks, domain name rights, design rights, copyrights and database rights (whether registered or not and applications to register or apply for registration of any of the foregoing), confidentiality Data rights and all other intellectual property rights of a similar or corresponding nature that may exist now or in the future anywhere in the world.
1.4.6 "Service" has the meaning given to it in Clause 1.1.
1.4.7 "Suppliers" means sellers and suppliers of goods that you order through our website.
1.4.8 "Website" means Be Pure's website (www.bepure.hk) and any related websites linked to it.
1.4.9 "User Content" means the meaning given to it in clause 11.1.
2.1 You must register with us when using the Services or making an order. By registering, you represent (and we are entitled to rely on such representations) that you are 18 years of age or over and capable of forming legally binding contracts.
2.2 You represent to us and all suppliers of goods supplied through our website that all orders made by you through our website will be made within your authority to enter into a contract.
2.3 In consideration of your use of our services, you agree that:
2.3.1 provide true, accurate, current and complete information about you when completing the registration form; and
2.3.2 Maintain and update your registration information in real time to ensure that the relevant information is true, accurate, up-to-date and complete. We reserve the right to suspend or terminate your registration if we have reasonable grounds to suspect that any information is untrue, inaccurate, not current or incomplete.
3.1 When you place an order, it means that you purchase the goods from the supplier at the specified price of the goods. Once submitted, you cannot cancel the relevant order, even if we have not accepted or rejected your order.
3.2 We will confirm receipt of your order by email. This confirmation email will provide:
3.2.1 Your order details,
3.2.2 Details of prices charged,
3.2.3 Your order follow-up information, and
3.2.4 Information expected to be sent and delivered.
This communication will represent our acceptance of your order on behalf of the supplier. You can track the status of your order online.
3.3 Our acceptance of your order will only cover the goods referred to in the confirmation, and may not cover all the goods you ordered. If this is the case, your order for that part of the order will only be accepted when we issue a further confirmation of acceptance for the remainder of your order.
3.4 The stock availability of the Merchandise is displayed online and will be regularly updated by the supplier. However, it should not be relied upon as a definitive statement as to whether the goods you intend to purchase are actually in stock.
3.5 We reserve the right at our sole discretion not to accept or cancel an order for any reason, including but not limited to:
3.5.1 There is not enough stock for the goods you ordered;
3.5.2 failure to arrange delivery for your region; or
3.5.3 The price indicated on one or more items you ordered is incorrect due to human or computer error or incorrect pricing information provided by the supplier.
3.6 If we cancel your order, we will notify you by email and will credit your account with any amount debited by us on your credit card as soon as possible but in any event within thirty (30) days of your order . You accept that we shall not be liable for any compensation for your dissatisfaction.
4.1 We will use all commercially reasonable efforts to display accurate and up-to-date prices on our website. However, since the prices of various items for sale are usually updated by the suppliers, we cannot list the exact prices before accepting your order.
4.2 If the price of the Goods at the time we intend to accept your order is higher than the price at the time you made the order, we will
4.2.1 cancel your order, or
4.2.2 To contact you to inquire about your intention to pay a higher price or to cancel your order.
4.3 If we cancel an order and you have made any payment, we will refund you any amount we debited your credit card. You agree and accept that we shall not be liable for any compensation for your dissatisfaction.
4.4 We use third-party payment services for online transactions. When you place an order, you agree and accept that, subject to its terms and conditions, your credit card information will be collected, processed and retained by us and the payment service provider. You agree and accept that you are solely and solely responsible for any losses incurred or incurred by you in conducting credit card transactions, and we shall not be liable for any such losses in whole or in part under any circumstances.
5.1 The supplier will be responsible for all order delivery services related to it, and we will not provide delivery services for other suppliers.
5.2 As the Goods are shipped directly from the Supplier, any time and date for dispatch of the Goods, or the time required for delivery, are estimates only. If we are unable to meet any stated dispatch or delivery date or time, we will notify you of the progress of your order. You agree and accept that under no circumstances will we accept cancellations or issue refunds to you.
5.3 When the goods you purchased have been delivered to you, you will become the owner of the goods. Once the Merchandise has been delivered to you, you hold the Merchandise at your own risk and we shall not be liable for their loss or damage.
6.1 You represent, warrant and undertake that you will not:
6.1.1 use our website for any fraudulent or illegal purpose;
6.1.2 use our website to defame, abuse, harass, stalk, threaten or violate the rights of others (including but not limited to the rights of privacy or publicity of others);
6.1.3 obstruct or interfere with the operation of our website or the server or network used by our website; or violate any regulations, procedures, policies or regulations of the relevant network;
6.1.4 transmit or distribute to our website any viruses, worms, Trojan horse programs or other computer codes that are harmful or intrusive or that may or intend to damage the operation of any hardware, software or equipment or monitor the use of any hardware, software or equipment;
6.1.5 reproduce, reproduce, sell, resell or exploit any part of our website (including applications or software), or use or link thereof for any commercial purpose;
6.1.6 modify, adapt, translate, reverse engineer, decompile or disassemble any part of our website (including making applications or software);
6.1.7 Frame or reproduce any part of the website without our prior written consent;
6.1.8 create databases by means of organized downloading and storage of Content, User Content or any Site content; and
6.1.9 Infringe any copyright, design right and intellectual property right of the product.
7.1 The intellectual property rights in all content are owned, controlled or licensed by us.
7.2 Subject to these Terms and Conditions, you may use the Content for your own personal use.
7.3 Unless you have obtained our express written consent or you are expressly authorized by law, you may not:
7.3.1 Use the content for any commercial or other non-personal purposes;
7.3.2 copy or transmit the Content to any other device or to any other person; or
7.3.3 Reprint, distribute, communicate to the public, revise, reformat, prepare derivative works or display the content.
7.4 You acknowledge and agree that if you breach any of the terms of these Terms, we may, at our sole discretion, no longer supply any Content to you.
7.5 We will use all commercially reasonable efforts to ensure the accuracy of the Content, but make no warranty or representation (express or implied, statutory or otherwise) as to the accuracy, quality or completeness of the Content or its suitability for any purpose, and we Nor will it assume any responsibility for this. You also agree that advertisers are solely responsible for the content of advertisements displayed on our website. Placing such advertisements does not constitute a recommendation or endorsement of the advertisers' products by us and each advertiser is solely responsible for any representations made by its advertisements. We will not be liable for any loss caused by your reliance on the accuracy of the information contained on our website.
8.1 When you submit any user-generated content (including all text, files, images, photographs, sounds, videos or other material) (“User Content”) to our website, you grant us a perpetual, irrevocable, non-exclusive , worldwide, transferable, sublicensable, fully paid-up, royalty-free license to reproduce, distribute, communicate to the public, publicly perform, modify, prepare derivative works from, display and otherwise use User Content on the Site (including But not limited to promoting and reposting part or all of the website in any form of media and through any media channel). Without limitation, the rights you grant to us under this Clause 8.1 include the right to grant sublicenses to each user of the Website to use User Content as the functionality of the Website permits from time to time. You hereby waive and cause all other creators of User Content to waive all moral rights in and to User Content (including the right to identify the creator of User Content or the right to object to derogatory treatment of any User Content), whether such rights are present or Whether it exists anywhere in the world at any time in the future.
8.2 You represent, warrant and covenant that:
8.2.1 You have the legal right and authority to grant the license in clause 7.1 above;
8.2.2 you are the owner of the User Content and/or have all necessary rights, consents, permissions and licenses to grant us the license in clause 7.1 above;
8.2.3 By exercising the license in clause 7.1 above, we will not infringe the intellectual property or other rights of any third party;
8.2.4 Where the User Content identifies any individual person (whether by name, picture or otherwise), you have obtained all consents and permissions from such person for us to use the User Content pursuant to the license in clause 7.1 above;
8.2.5 User Content does not include any material that may be unlawful, defamatory, obscene, objectionable, endangers the safety of any person, is intended to harass any person or is not suitable for display on the Website; and
8.2.6 Upon our request, you will provide us with a written copy of any consents, permissions and licenses required of you.
8.3 You shall bear all legal responsibility for User Content. Under no circumstances will we be responsible or liable for any User Content whether or not we have knowledge of any of its contents.
You agree to defend us and all of our directors, employees and contractors against any claims, losses, damages, costs, expenses (including legal expenses) or other liabilities arising out of any breach of any covenants, warranties, representations and agreements herein and all of our directors, employees and contractors, and hold us harmless.
Certain links (including hyperlinks) on our website will take you away from our website. Links are provided for your convenience only and the inclusion of any link does not imply our endorsement or endorsement of the linked site, its operator or its content. We are not responsible for the content of any website other than ours.
11.1 If you breach any of the terms and conditions, we may immediately terminate your access to our website or registration.
11.2 Any rights accrued by either party on the date of termination will remain enforceable after termination.
12.1 The intellectual property rights in all content, user content, design, text, images and other materials on our website, the selection or arrangement thereof are owned, controlled or licensed by us. Any authorized use without prior written approval is strictly prohibited.
12.2 All trademarks, product names and company names or logos on our website are our property or the property of their respective owners. We do not grant approval for the use of any such trademarks, appearance, product names, company names, logos or designations, and such use may constitute a violation of the rights of the holders.
13.1 If the representations and warranties in these terms are made to us and the product suppliers through our website, you acknowledge and agree that the representations and warranties are intended to grant rights to and serve all relevant suppliers The relevant suppliers may rely on and enforce the relevant representations and warranties made by you.
13.2 We reserve the right to modify the content of the website (including the services we provide) and these terms and conditions at any time without notice. Any changes to these terms and conditions will be posted on the website and continued use of our website after any such changes constitutes your agreement to be bound by the revised terms and conditions of use. This right includes the right to change any document forming part of these terms and conditions.
13.3 Every effort has been made to clarify whether the prices quoted for goods offered on our website include any relevant taxes or duties. If in any case the quotation is unclear, you are reminded before placing an order that you may be liable for taxes or duties imposed by the supplier or by law (such as value added tax) in addition to the price.
13.5 We reserve the right at our sole discretion to refuse access to our website, or any part thereof, without notice, and to refuse to provide our services to any user who breaches these terms and conditions.
13.6 We will not be liable to you for any breach of these terms and conditions of use, nor will we be liable to you for any failure to provide or delay in providing our services through the website as a result of any event or circumstance beyond our reasonable control. responsibility.
13.7 If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid or unenforceable, this shall not affect the validity or effectiveness of any other provision and such invalid provision shall be deemed to be incompatible with these Terms and Conditions. The rules are divided.
13.8 We may assign these terms and conditions or appoint any third party including group companies to provide services to you on its behalf, or to perform any of our obligations set out in these terms and conditions.
13.9 You may not assign or otherwise deal with all or part of your rights and obligations under these Terms and Conditions without our written consent.
13.10 These Terms and Conditions set forth the entire agreement and understanding of the parties and supersede all prior oral or written agreements, understandings or arrangements with respect to the subject matter of these Terms and Conditions. Neither party is entitled to rely on any agreement, understanding or arrangement not set out in these terms and conditions.
13.11 These terms and conditions are governed by the laws in force in Hong Kong. You agree to submit to the exclusive jurisdiction of the Hong Kong courts.
14.1 Promotional codes, discount codes and coupons offered by us are only valid for one-off purchases through our website and are subject to terms and conditions.
14.2 Promotional codes, discount codes and coupons are neither refundable nor redeemable for cash. Any remaining unused amount will be forfeited.
14.3 If your order is canceled or eligible for a refund for any reason, any promotional codes, coupon codes or coupons used on that order will be void without refund or compensation from us.
We reserve all rights to terminate or change the above offers at any time and from time to time without notice. In case of any dispute, our decision will be final and conclusive.
These Terms and Conditions form an integral part of the General Terms and Conditions.